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Online Policies

Order Status

You may check the status of your order by calling 978-887-2300 or through our Contact Page during store hours.https://essexcountcycoop@gmail.com during store hours.

Order Cancellation

Orders may be cancelled within 24 hours of expected pick-up or delivery by calling the store at 978-887-2300.

Returns

Purchases must be returned within 30 days from purchase with a receipt. The items must be in like-new conditions.

Payment

We accept Visa, MasterCard, Discover or American Express credit cards or debit cards online. Existing store house accounts may also be charged. Customers wishing to use cash or check may visit the store.